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The Radisson Blu Hotel Waterfront has remained operational during the lockdown, to service existing guests as well as those from other establishments who were unable to travel home.
“We’re three weeks into lockdown with another two to go, and the overall mood is positive,” said Guest Relations Manager, Nicol Carelse. “Everyone who is here did not envision this unfolding as it has but we are all in the same boat, so we’re navigating through it together.”
Despite not taking any new bookings during this period, the hotel has become home to a number of guests from surrounding hotels and accommodation establishments around Cape Town as well as guests sent by their respective embassies when South Africa’s borders were closed.
GM of Radisson Blu Hotel Waterfront, Clinton Thom, said every precaution had been taken to ensure that the guests were protected from the risk brought by COVID-19.
“We have strictly implemented health and safety measures as recommended by the World Health Organization,” said Thom. “And while guests are free to walk around the hotel and treat it like their home, social distancing is practised at all times.”
Carelse praised the staff who are locked down with the guests. She said they had been absolutely amazing, taking a turn at doing everything from answering phones to cooking breakfast – even those who were not part of the chef team.
Guests at the hotel have responded positively, with one guest, who has since returned home to Germany, noting that it became difficult to say goodbye as the staff and guests had bonded during this period.
Source: tourismupdate.co.za
