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In his first one-on-one interview since the March grounding the Boeing 737 Max, Boeing CEO Dennis Muilenberg apologized for the October and March crashes that killed 346 people.
“We are sorry for the loss of lives in both accidents,” Muilenburg told CBS News anchor Norah O’Donnell. “We are sorry for the impact to the families and the loved ones that are behind, and that will never change, that will always be with us. I can tell you it affects me directly as a leader of this company. It’s very difficult.”
Muilenberg went on to apologize to the traveling public, acknowledging that their confidence has been affected.
“We’ve impacted our airline customers,” he added. “We regret that as well.”
Muilenberg had previously apologized for the lives lost in the October Lion Air crash and the March Ethiopian Airlines crash during a video statement in April.
Boeing has completed a software update to its automated flight control system, which erroneously alerted in both flights, causing the aircraft to nosedive.
American, United and Southwest, which are the three U.S-based Max 8 operators, have removed the aircraft from their schedule until August. The FAA has not set a timeline for lifting the grounding.
Source: travelweekly.com
