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Viking Ocean Cruises topped a ranking of the best cruise ship WiFi service, with Regent Seven Seas Cruises coming in second.
The ranking was assembled by telecom provider Frontier Communications, which asked 20 cruise lines to provide information about data transmission speeds and costs.
Of the 20, eleven replied on both, Frontier said. In a ranking prioritized by cost for social media access, called “Best Cruise Line for WiFi Access,” Viking and Regent were joined at the top by Hapag-Lloyd Cruises, Silversea Cruises and Crystal Cruises.
All five were judged to be “free” of cost in the survey.
They were followed, in order, by Carnival Cruise Line, Seabourn, Royal Caribbean International, Azamara Club Cruises, Disney Cruise Line and Windstar Cruises.
In a separate ranking for business users prioritized by speeds for streaming content, Viking, Azamara, Regent, Disney and Seabourn were all ranked “fast” by Frontier.
Viking’s average speeds were given as 50 megabytes per second (Mbps) for downloads and 8 Mbps for uploads, while Azamara’s speed was given as 25 Mbps.
Frontier said that several of the cruise lines refused to provide any information on speed — some stated that speeds were too variable depending on location and weather and others outright stated that they didn’t share the information publicly.